Automate and Simplify Data Subject Requests

Data subject requests are a core part of data protection compliance under GDPR, CCPA, and other regulations. But handling them manually—especially at scale—can drain your team’s time, increase legal risk, and damage trust if done poorly.

Responsum makes managing data subject requests simple. From identification to resolution, our platform automates the process, tracks every step, and helps you respond accurately and on time.

Responsum Privacy Compliance Platform

Why Streamlined Data Subject Requests Matter

The Risks of Manual DSR Management

Most privacy teams still handle data subject requests using spreadsheets, shared mailboxes, or disconnected tools. This leads to delays, missed deadlines, and inconsistent responses—leaving your organization vulnerable to regulatory action.

  • Non-compliance Penalties: Failing to respond within the required timeframe can result in fines and reputational damage.

  • Operational Inefficiencies: Manual handling drains legal and IT resources, especially during peak periods or after breaches.

Meeting Data Subject Expectations

Privacy-savvy users expect fast, transparent, and accurate responses to their requests. Whether it’s a Subject Access Request (SAR), rectification, or erasure request, Responsum helps you deliver a consistent and compliant experience.

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Key Features of Responsum’s Data Subject Requests Module

Responsum’s DSR module guides you from intake to response—automating repetitive tasks and ensuring nothing falls through the cracks. Learn more about Privacy Management and how it supports full lifecycle compliance.

Identification and Verification

Make sure the request comes from the right person. Responsum supports identity verification workflows so you stay compliant and secure.

  • Customizable Verification Steps: Tailor the process to your regional or industry-specific needs.

  • Secure Data Exchange: Communicate with data subjects safely via encrypted channels.

Full Data Discovery & Overview

Quickly identify what data you process, where it resides, and who’s responsible.

  • Holistic Data Mapping: Link data types to systems, departments, and processes.

  • Requestor Profile Generation: Automatically surface all relevant data for each subject.

Real-Time Status Tracking

Track the progress of each request with full transparency.

  • Dynamic Dashboards: See who’s responsible, what’s pending, and how long each step is taking.

  • Built-In Reminders: Stay on top of deadlines with automated alerts.

Try Responsum for free

Ready to experience the power of Responsum? Take the first step towards streamlined privacy management and data protection by trying Responsum for free today.

Get hands-on with our user-friendly platform and see how it can help you navigate compliance, protect sensitive data, and grow your business securely.

A Guided Workflow for Every Data Subject Request

Managing data subject requests doesn’t have to be overwhelming. Responsum walks you through each step with a built-in workflow designed to minimize error and maximize efficiency.

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Define and Limit the Scope

Start by clearly outlining what the data subject is requesting. Responsum helps you determine whether the request falls within your legal obligations and allows you to filter out overly broad or unqualified requests. All decisions are logged to maintain transparency and provide an auditable trail.

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Delegate Tasks Across Teams

Once the scope is set, you can delegate responsibilities to the relevant departments—whether it's HR, IT, or Legal. The platform ensures every stakeholder is looped in, with centralized dashboards to keep track of status, deadlines, and accountability.

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Maintain a Full Audit Trail

Every action taken—from identification to communication—is automatically recorded. Timestamps, version history, and decision logs provide a comprehensive audit trail that you can rely on in the event of an investigation or regulatory review.

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Review and Respond On Time

Before finalizing your response, Responsum facilitates review cycles involving legal or DPO oversight. This step ensures quality control and accuracy. Once ready, responses can be sent securely and in full compliance with GDPR’s response deadlines.

Why Organizations Trust Responsum for Data Subject Requests

Built by privacy professionals, for privacy professionals, Responsum reduces the stress and manual workload of handling DSRs—while helping you stay compliant.

Kalle Nummelin - Group DPO & Legal Counsel, Fintraffic

Kalle Nummelin - Group DPO & Legal Counsel, Fintraffic

“After a year of use, RESPONSUM feels like a once-a-week part-time law student doing the administrative work for our privacy team.”

Automated Task Management

Responsum breaks requests into structured tasks and timelines to improve accuracy and turnaround.

Linked Modules for Full Context

Seamlessly connect DSRs to your RoPA, policies, incident management, and assessments.

Team Collaboration Made Easy

Assign Privacy Champions, loop in other departments, and follow up—without endless email threads.

Audit-Ready Documentation

Everything is logged and exportable for easy demonstration of compliance.

Check out our blogpost

A Complete Guide to Data Subject Access Requests

Check out our article on Data Subject Requests and what to take into account, written and curated by our team of GDPR experts.

Start Handling Data Subject Requests With Confidence

No more scattered processes, vague responsibilities, or last-minute scrambles. With Responsum, you can automate data subject request workflows, meet deadlines, and protect your organization’s reputation.

  • Accelerate your response time

  • Stay compliant with GDPR and other regulations

  • Reduce pressure on your privacy team