Customer Success Story
Cardo AI
Cardo AI is a FinTech company specializing in asset-based finance and private credit markets, managing over $80 billion in assets.
Helping a global FinTech scale privacy without an in-house DPO
With a global footprint and a team of 120+ employees headquartered in New York, the company handles large volumes of sensitive financial data across borders. As Cardo AI grew, so did its privacy obligations—especially without a dedicated in-house Data Protection Officer. The challenge was to stay compliant with international privacy laws, maintain accurate documentation, and build internal awareness, all without overwhelming internal resources.
The challenge
Cardo AI builds technology for asset-based finance and private credit markets. With over $80 billion in assets managed, the company handles sensitive data from banks, investors, and credit originators across borders.
As the company expanded, so did its compliance needs. Without a full-time DPO, they needed external support to manage contracts, advise on regulations, and maintain privacy documentation. Internally, they also wanted to strengthen privacy awareness across teams.
The challenge wasn’t only about ticking regulatory boxes. Cardo AI wanted to embed privacy into its operations—from RFP responses and international contracts to day-to-day employee behavior. This required both strategic support and hands-on execution. That’s where Responsum came in.
The solution
Responsum’s DPO as a Service model gave Cardo AI direct access to privacy specialists for reviewing international contracts, responding to RFPs, and guiding internal decisions. Their RoPA was fully taken over by Responsum, keeping documentation accurate and reducing administrative overhead. To support internal awareness, Cardo AI launched privacy training and phishing simulations through the platform, helping staff understand risks and avoid common threats. This combined approach—expert support and platform automation—helped the team stay focused on core operations while building a stronger privacy foundation.
“Having Responsum on board gives us confidence that we’re making the right decisions for data protection and compliance, both internally and with clients.”
Real-world impact
Responsum managed to streamline Cardo AI’s privacy operations and significantly reduce pressure on internal teams: “The DPO as a Service model allows us to bring in the specific expertise we need,” says Lisa Wäntig, VP of Operations. With their RoPA fully managed, manual updates are no longer a burden. “They take care of all our records of processing activities,” Wäntig adds. “It’s a huge relief for our compliance team.”
Furthermore, awareness trainings and phishing simulations helped shift internal habits: “The awareness trainings are easy to follow and very effective. I can see our team becoming more privacy-conscious, thinking twice before clicking or sharing information.”
By leveraging Responsum’s tools and team, Cardo AI didn’t just close compliance gaps, they made privacy part of their company culture.
Why Responsum?
Cardo AI chose Responsum for its ability to offer both strategic and operational support. The platform delivers expert guidance without the overhead of hiring an in-house DPO. This flexibility was key in helping the company meet compliance requirements while staying agile.
Responsum now fully manages and continuously updates Cardo AI’s RoPA, saving the internal team time and reducing the risk of human error. With the addition of phishing simulations and staff-friendly privacy training, Responsum also plays a central role in awareness and culture-building.
As Cardo AI continues to grow, Responsum’s scalable model ensures that compliance doesn’t become a bottleneck. “Having Responsum on board gives us confidence that we’re making the right decisions for data protection and compliance, both internally and with clients,” says Wäntig.
Overall experience
Having become a dependable extension of Cardo AI’s privacy team, Responsum simplifies daily operations and is consistently praised for its support. “Support is swift and reliable, whether reviewing international DPAs, Data Protection in RFPs, or ensuring our own data is fully protected,” Wäntig adds.
By outsourcing privacy operations to Responsum, Cardo AI saves time, reduces administrative burden, and increases internal accountability. The result is a privacy program that supports, not slows down, business growth.
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