Governance is a Mindset, Not a Document

A privacy policy can look perfect on paper and still fail completely in practice.

This guide is based on a Responsum webinar conversation between privacy experts Bart van Buitenen and Kenneth Sleijpen. Their conversation, titled Governance is a Mindset, Not a Document, tackles a problem every privacy professional recognizes: the gap between what’s written down and what people actually do. Along the way, they cover the difference between a DPO and a privacy officer, why being reachable matters more than being right, and when it’s time to pull the handbrake — or pick up the phone to the board.

If your organization has policies that only get read once a year, right before the auditor shows up, this one’s for you.