Customer Success Story
DPAS: Data Privacy
Advisory Service
DPAS is a data protection consultancy based in Exeter, UK, serving clients across the UK and EU.
Centralizing internal compliance for a privacy-first consultancy
With a strong reputation for helping organizations meet privacy and security obligations, DPAS also holds itself to high internal standards. But delivering excellence to clients while managing its own compliance program required time, structure, and resources that were increasingly stretched.
As the team grew, so did the complexity of internal compliance. RoPAs, vendor records, and policy documents were spread across systems. Training staff and maintaining a strong internal security culture was also a priority. DPAS needed a solution that could unify documentation, support team awareness, and align internal practices with the services it offers clients.
The challenge
DPAS supports a wide range of clients in meeting privacy and security obligations. Internally, they also needed to practice what they preach. Managing their own RoPA, vendor documentation, and security procedures across a consultancy team required structure, consistency, and control.
With limited capacity, DPAS looked for a reliable platform to centralize compliance documents and provide ongoing staff awareness training.
The solution
Responsum provided a secure and centralized environment for DPAS to manage its own compliance program. RoPA, policies, and vendor records were consolidated, eliminating fragmented documentation.
Integrated awareness training and phishing simulations were rolled out to keep the internal team informed and alert to evolving threats, all managed from the same platform.
Responsum helped DPAS align internal practices with the standards they deliver to clients.
“As a data protection consultancy, having all our compliance documentation in one secure place is crucial, and Responsum makes it happen,” says Melanie Garnett, CEO at DPAS.
“As a data protection consultancy, having all our compliance documentation in one secure place is crucial, and Responsum makes it happen. The phishing modules and training are a great bonus.”
Real-world impact
The phishing and training modules strengthened staff awareness and supported the company’s internal security culture. Responsum’s intuitive layout and automation features saved valuable time and reduced manual work—freeing up the team to focus on client engagements.
With everything in one place, DPAS gained confidence that its internal compliance program is efficient, accurate, and always up to date.
Why Responsum?
DPAS chose Responsum because it meets the dual needs of internal control and client-facing excellence. The platform brings together all compliance documentation in one secure location, eliminating the need to juggle multiple tools. Built-in awareness training and phishing simulations keep the team sharp and informed.
Responsum is simple to use and built for privacy teams, making adoption easy and day-to-day use efficient. For a consultancy that advises others on best practices, Responsum delivers the same structure and reliability DPAS provides to its clients.
A practical platform for privacy professionals
Responsum supports DPAS both as a user and as a trusted partner. “The platform is practical, secure, and fits the way we work,” says Garnett.
For a privacy-first company like DPAS, Responsum brings the structure, security, and flexibility needed to stay compliant and confident—without the manual overhead.
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