Customer Success Packs.

Custommer Success

Packages that fit your needs

Based on our vast experience in implementing RESPONSUM, we've created packages that fit your needs

Maximize your license

To get the most out of RESPONSUM, setting up modules correctly is key

Add efficiency instead of staff

Cut down on thinking time. We will guide you with the right tools and processes

Effective end-user training

Experience improved return on investment and a sense of trust in end-users ability to work effectively

Our packs.

Starter.

Get started with RESPONSUM.

  • Onboarding
  • Configuration set-up
  • Unlimited access to RESPONSUM Help Center
  • Email Support
  • -

For self-starters who need minimal support.

Premium.

Everything included in Starter, plus:

  • End-User Training
  • Migration Advice
  • Dedicated Customer Success Manager
  • One-on-one Support
  • Regular Check-ins

For organizations who need a helping hand.

Premium Pro.

Everything included in Premium, plus:

  • Kick-off Meeting
  • Clear Project Plan
  • Data Analysis & Data Mapping
  • Data Migration
  • -

For organizations looking to outsource migration.

Elite.

Everything included in Premium Pro, plus:

  • Intake Session
  • Proof of Concept
  • Custom Project & Resource Plan
  • -
  • -

For organizations with unique challenges.

Our add-on packs.

Integration pack.

  • Data Discovery
  • Cookie Consent
  • Custom

Get even more out of RESPONSUM.

Template pack.

  • Privacy & Security
  • Policies and Procedures
  • -

Start from a good basis.

Custom development.

  • Need analysis & requirement definition
  • Development
  • Rollout

Custom solutions for unique challenges.

Packages matrix.

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